F&A, Q

🛒 1. Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping fees and delivery times depend on your location and the shipping method selected at checkout.

⏱ 2. How long does it take to process an order?

Orders are usually processed within 1–3 business days after payment confirmation.

🔧 3. What if the product arrives damaged or defective?

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. Include photos or videos as proof. We will arrange a replacement or refund depending on the issue.

🔄 4. Can I return a product if I change my mind?

Yes, you can return products within 7 days of delivery, provided they are unused and in original packaging. Return shipping cost will be the buyer’s responsibility for non-quality-related returns.

💳 5. What payment methods do you accept?

We accept PayPal, bank transfer, and most international credit cards.

📦 6. Can I track my order?

Yes. Once your order is shipped, we will send you a tracking number by email so you can monitor the delivery status.

📞 7. How can I contact customer service?

You can reach us via email at harumi20180808@gmail.com or through the contact form on our website.